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Working Together

Frequently Asked Questions

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Below are the most commonly asked questions. If you need further details or would like to schedule a call, please reach out!

  • Can I upgrade my subscription at any point?
    Sure! Just let us know if you want to upgrade and we will process the new subscription.
  • Can I schedule a call to find out more details?
    Yes, we would love to hear from you! Please contact us via the form on the 'Contact Us' page or email us at info@chaarge-up.com and we'll be in touch.
  • Why are your subscriptions so competitive?
    We have devised a winning formula by streamlining our processes and utilising our global team where we operate without borders.
  • Are the subscriptions available outside of the UK?
    Right now, subscriptions are only available within the UK but we are looking to expand into US & Australia in 2024.
  • Can I add additional hours during my subscription without having to upgrade?
    Certainly! Upon subscribing, if you ever require extra hours in a given month beyond your chosen package — for instance, if you have the Silver package (10 hours) but need 30 hours — we can provide a one-time fee to cover the additional hours.
  • Where is HQ?
    Our team is fully remote however, our company is registered and operated from Cardiff, Wales.
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