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Terms & Conditions
Chaarge-Up Terms and Conditions
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Last updated 02nd March 2024.
Website owner, the offering, and binding of Terms
This website is owned and operated by Chaarge-Up LTD. These Terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors a subscription-based service that allows customers to sign up for Social Media Account Managers. By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms.
Website Age Verification
In order to use our website and/or receive our services, you must be at least 18 years of age, or of the legal age of majority in your jurisdiction, and possess the legal authority, right and freedom to enter into these Terms as a binding agreement. You are not allowed to use this website and/or receive services if doing so is prohibited in your country or under any law or regulation applicable to you.
Key commercial Terms
When subscribe to a service, you agree that: (i) you are responsible for reading the full subscription listing before making a commitment to subscribe: (ii) you enter into a legally binding contract to a subscription when you commit to subscribe to a service and you complete the check-out payment process.
The prices we charge for using our services / for our products are listed on the website. We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur. Additional information about pricing and sales tax is available on the payments page.
The fee for the services and any other charges you may incur in connection with your use of the service, such as taxes and possible transaction fees, will be charged on a monthly basis to your payment method.
Membership fees, models and duration
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The current membership fees, the available membership models and duration of our Subscription Service are stated here.
The Subscription fee is non-refundable except as expressly set forth in these Terms.
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From time to time we may need to increase the price of membership. We will give you at least 1 full months' notice of any incoming price increase and will make it very clear when the price increase will take effect and how much your membership will cost after the increase.
During this period, you will have your usual right to terminate your membership in accordance with the membership terms and conditions and rules. If you do not terminate the membership by the date given to you in the notice, then the price of your membership will be increased in accordance with our notice.
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Auto-Renewal
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All subscriptions will automatically renew unless cancelled during the subscription period.
You will be charged for renewal within 24 hours prior to the end of the current subscription period.
You can cancel the auto-renewal at any time before your renewal date, however, no refunds are available within the active subscription period.
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Cancellation
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If you signed up for your Subscription directly through us, you may cancel it any time by emailing us at info@chaarge-up.com or contacting your Account Manager representative.
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If you cancel before the Subscription period has ended, you will see out the subscription until the period has concluded. For example, if you sign up to a 6-month subscription but after 4 months you decide to cancel your subscription, we will still charge you for the final 2 months even if you decide to no longer use our services.
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Subscriptions redeemed through a promotional or gift code are not refundable.
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14-day right of withdrawal with 28 day extension
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As per the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 you are entitled to cancel your membership and receive a full refund of any fees paid within 14 days of completing your membership application form. Chaarge-Up have extended this to 28 days from 02nd March 2024. Those who purchased subscriptions prior to that will still have to adhere to 14 days.
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Payment
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If you sign up for your Subscription through us, are billed by us and you do not notify us before the next due date of your membership fee that you want to end your membership at this date or cancel your membership in your Chaarge-Up customer account, we will automatically charge the then-applicable periodic membership fee using your preferred payment method.
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If your preferred payment method becomes invalid during your membership period, or if the charge is refused for any other reason outside our control, you authorize us to use any other payment method we have on file. If all your payment methods on file are declined, you must provide us a new eligible payment method within 7 days or your membership will be cancelled.
If you signed up for your Chaarge-Up Subscription through a third party, and are not billed directly by us, the payment terms provided by the third party will apply to your membership.
Acceptance of membership
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We reserve the right to accept or refuse your membership, to the extent permitted by applicable law.
Retention of right to change offering
We may, without prior notice, change the services; stop providing the services or any features of the services we offer; or create limits for the services. We may permanently or temporarily terminate or suspend access to the services without notice and liability for any reason, or for no reason.
Ownership of intellectual property, copyrights and logos
The Service and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music and all Intellectual Property Rights related thereto, are the exclusive property of Chaarge-Up LTD. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof.
You recognize and agree that by uploading any content (including, but not limited to designs, images, animations, videos, audio files, fonts, logos, illustrations, compositions, artworks, interfaces, text and literary works) through any means to the website, you confirm that you own all the relevant rights or received the appropriate license to upload/transfer/send the content. You agree and consent that the uploaded/transferred content may be publicly displayed at the website.
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Right to suspend or cancel user account
We may permanently or temporarily terminate or suspend your access to the service without notice and liability for any reason, including if in our sole determination you violate any provision of these Terms or any applicable law or regulations.
Indemnification
You agree to indemnify and hold Chaarge-Up LTD harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against them by any third party due to, or arising out of, or in connection with your use of the website or any of the services offered on the website.
Limitation of liability
To the maximum extent permitted by applicable law, in no event shall Chaarge-Up LTD, be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the service.
To the maximum extent permitted by applicable law, Chaarge-Up LTD assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service; and (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein.
Right to change and modify Terms
We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review these pages periodically. When we change the Terms in a material manner, we will notify you that material changes have been made to the Terms. Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service.
Promotional emails and content
You agree to receive from time-to-time promotional messages and materials from us, by mail, email or any other contact form you may provide us with (including your phone number for calls or text messages). If you don't want to receive such promotional materials or notices – please just notify us at any time.
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Preference of law and dispute resolution
These Terms, the rights and remedies provided hereunder, and any and all claims and disputes related hereto and/or to the services, shall be governed by, construed under and enforced in all respects solely and exclusively in accordance with the internal substantive laws of United Kingdom, without respect to its conflict of laws principles. Any and all such claims and disputes shall be brought in, and you hereby consent to them being decided exclusively by a court of competent jurisdiction located in Cardiff, Wales. The application of the United Nations Convention of Contracts for the International Sale of Goods is hereby expressly excluded.
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Customer support details & contact info
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